Schedule 1 — Australia

Australian law terms: Australian Consumer Law, unfair contract terms, privacy and tax.

Version 1.0 · Last updated 13 June 2026

1. Governing law and jurisdiction

1.1 This Agreement is governed by the laws of New South Wales, Australia. The parties submit to the non-exclusive jurisdiction of the courts of New South Wales.

2. Australian Consumer Law

2.1 The Customer may have rights under the Australian Consumer Law (ACL), including statutory guarantees that services will be provided with due care and skill, be fit for purpose, and be supplied within a reasonable time. Nothing in this Agreement excludes, restricts or modifies any ACL guarantee, right or remedy that cannot lawfully be excluded.

2.2 To the extent permitted by section 64A of the ACL, where the services are not of a kind ordinarily acquired for personal, domestic or household use, Supplier's liability for a failure to comply with a statutory guarantee is limited, at Supplier's option, to supplying the services again or paying the cost of having the services supplied again.

3. Unfair contract terms

3.1 If any term of this Agreement would be unfair within the meaning of the ACL as applied to a standard form small business contract, that term applies only to the extent it is fair, and the parties will negotiate in good faith a replacement that achieves the original commercial intent.

4. Privacy

4.1 Supplier will comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles in handling personal information within Customer Data, as detailed in the Data Processing Addendum (Australia annex), including the notifiable data breaches scheme.

4.2 Where the Order Form specifies Australian data residency, Supplier will host Customer Data in Australian data centre regions and will not transfer it outside Australia without the Customer's prior written consent, except for access by Supplier support personnel as described in the Data Processing Addendum.

5. Tax

5.1 Fees are exclusive of GST. Where GST is payable on a supply under this Agreement, the Customer must pay the GST amount in addition to the fees, subject to receiving a tax invoice. Terms used in this clause have the meaning given in the A New Tax System (Goods and Services Tax) Act 1999 (Cth).

6. Government customers

6.1 Where the Customer is a state or federal government entity (including a TAFE), the parties may record agreed variations in the Order Form, including termination for convenience with pro-rata refund of prepaid, unused fees, audit access, and data residency commitments.